Returns & complaints
Hey Lifters Family!
Have you shopped with us, but something doesn't quite fit? Whether it's the style or a rare mishap with a damaged item - no stress! At Lifters Wear , we make sure your returns are smooth and easy. 🚀
Returns? We do it digitally!
No more paperwork! Simply click on the link and go to the returns portal. With your order number and email, you can handle everything online - whether it's a return or an exchange. 🔗 To the returns portal
Our return rules
You can return unworn items within 30 days. As soon as we receive your gear, we'll send you a confirmation email. The refund (minus 4.90 EUR for return shipping in DE)* will then follow after checking the returns - easy, right? For more information, check our withdrawal policy: 🔗 Withdrawal policy
What does not go back
Keep it real - items must be returned in their original condition and packaging. Sure, check the items out as in the store, but please do not use them for returns.
International returns? No problem!
It's also easy to register in the returns portal from abroad. However, there is no return label from us and you will have to pay the return shipping costs.
We're here for you, Lifters! Every step, every weight - we stick together.
Stay strong 💛 Your Lifters Wear team